Refund Policy

At tSTD, your satisfaction is very important to us.

Cancellations:
Your order can be cancelled anytime prior to your patient service center visit. To cancel your order and request a full refund, please call our counselors at 888-439-5118.

Order Changes:
Your order can be changed (testing panel, location, and visit time) and payments adjusted anytime prior to your patient service center visit. To make changes to your order, please call our counselors at 888-439-5118.

Problems or Questions:
If you are not completely satisfied or have questions about your testing experience, please call our counselors at 888-439-5118. Refunds and credits are evaluated and provided on a case by case basis.